Ordering
All guitar orders will require a 25% non-refundable down payment. This down payment will reserve a spot on the build list and guarantee the final price. Final payment will be due upon delivery of the instrument. Payment for pedals is do upon delivery.
Fifteen Day Satisfaction Guarantee
All Larry Alan Guitar products ordered direct come with a fifteen-day satisfaction guarantee. If for any reason you are not happy with your purchase contact me and I will resolve the situation or refund your money.
Refunds do not include shipping and handling costs. Guitars returned this way must be in the same condition as when they where delivered. Any damage to the instrument will reduce the refund accordingly.
Some custom options may reduce the ability to resell the instrument and therefore may not apply for a full refund, any such restrictions will be disclosed upon ordering so as not to cause any confusion.
Warranty
All Larry Alan guitars are covered by a limited warranty to the original purchaser for life against defective materials or workmanship. Larry Alan Guitar pedals come with a two year warranty.
Larry Alan Guitars, upon notice of any defects, will repair or replace at their option, any defective part or material. Purchaser shall assume and pay the cost of all shipping or postage charges of the repaired instrument.
Damage incurred by misuse, accidents, normal wear or natural cracking of wood or finishes due to changes in temperature and humidity are not covered under this warranty.
